Legal

Terms of Service

Last updated: July 22, 2026

These Terms of Service ("Terms") govern your access to and use of the MuseYou mobile application and the website atmuseyou.ai(collectively, the "Service"), operated by MuseYou ("we," "our," or "us"). By creating an account, making a purchase, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. The Service

MuseYou is an AI-powered personal styling service. After you upload your photos, the Service generates:

• Style analysis reports — color season analysis (MuseColor™), body type analysis (MuseForm™), face shape, and makeup & hair guidance;
• Personalized outfit images — AI-generated looks tailored to your analysis, occasion, and season;
• Outfit videos — short AI-generated styling videos;
• Shopping recommendations — links to real products from third-party retailers, some of which are affiliate links (see ourPrivacy Policy).

All of the above are digital content generated and delivered immediately within the app once you request them. Because generation starts right after your request, delivery of digital content begins immediately after purchase or redemption.

2. Eligibility — 18+ Only

3. Your Account

You are responsible for providing accurate registration information, keeping your login credentials secure, and all activity that occurs under your account. Please notify us promptly athello@museyou.aiif you suspect unauthorized use of your account.

4. Subscriptions and Auto-Renewal

MuseYou offers two auto-renewing subscription plans, billed through Google Play:

Plan	Monthly	Yearly
MuseYou Pro	US$9.9 / month	US$99.9 / year
MuseYou Premium	US$19.9 / month	US$199.9 / year

Prices are shown before applicable taxes; Google may add VAT/GST and apply regional pricing. A free tier with limited functionality is also available.

Auto-renewal disclosure

• Your subscription automatically renews at the end of each billing period (monthly or yearly) at the then-current price, unless you cancel before the renewal date in accordance with Google Play's rules.
• Payment is charged to your Google Play account when you confirm the purchase and at each renewal.

How to cancel — cancel anytime

You can cancel your subscription at any time in the Google Play subscription center:

• In the app: Profile → Manage Subscription (this opens the Play subscription center); or
• Directly on the web: play.google.com/store/account/subscriptions.

Cancellation takes effect at the end of your current billing period — you keep full access until then. We do not provide prorated or partial refunds for unused portions of a billing period, except where required by applicable law. Deleting the app or your MuseYou account does not cancel your subscription; please cancel in Google Play first (see Section 10).

5. Refund Policy

All purchases are processed by Google Play, and refund requests are handled in accordance with Google Play's refund policies. To request a refund, use Google Play's refund process or contact us athello@museyou.aiand we will assist within the scope permitted by Google Play.

EU/EEA consumers — 14-day withdrawal right

If you are a consumer in the EU/EEA, you generally have a statutory right to withdraw from a purchase within 14 days. However, MuseYou's reports, outfit images, videos, and credits are digital content delivered immediately. By completing your purchase, you expressly consent to immediate delivery and acknowledge that, once delivery or generation of the digital content begins, you lose your right of withdrawal for that content, to the extent permitted by applicable law.

6. Consumable In-App Purchases

In addition to subscriptions, MuseYou offers one-off (consumable) purchases, including:

• Image credit packs — additional outfit image generation credits;
• Video packs — additional outfit video generations;
• Report pack — a complete style analysis report experience;
• Fashion week ticket — entry to a personal fashion week event in the app.

Consumable purchases are one-off charges that do not renew automatically. Credits and entitlements are granted to your account immediately after purchase and are consumed when you use them. Image, report, and video credits purchased in packs do not expire while your account remains active (inspiration points are governed separately by Section 7). Consumable purchases are non-refundable except as described in Section 5 or as required by law.

Automatic credit restoration on failure: if an AI generation task fails due to an error on our side or our providers', any subscription quota or credits consumed are automatically restored to your account — no request needed.

Virtual event cancellation or postponement: if an in-app virtual event such as a fashion week is cancelled or postponed, you may choose to receive an equivalent virtual entitlement of equal value, or a proportional refund of the inspiration points consumed for the redemption.

7. Inspiration Points (灵感值)

Inspiration points are a gamified in-app reward currency with the following rules:

• Earned only, never sold: points can only be earned through in-app activities (such as daily check-ins and tasks). They are not sold, have no cash value, and cannot be redeemed for cash or any monetary equivalent.
• Non-transferable: points are bound to your account and cannot be transferred, gifted, sold, or traded.
• Validity: each point remains valid for 12 months on a rolling basis from the date it is earned, after which it expires automatically.
• Exchange catalog: the items and rates at which points can be exchanged may be adjusted; any adjustment applies only to points newly earned after the adjustment takes effect, and will be announced in the app at least 7 days before it takes effect.
• Anti-abuse: obtaining points through scripts, bots, emulators, device farms, or any other automated or fraudulent means is prohibited. We may freeze or void points obtained abnormally, and suspend or terminate the accounts involved.

8. Your Photos and AI Processing

To provide the Service, the photos you upload are processed by AI models through third-party AI gateways, and are stored in private cloud storage. What we collect, how photos are processed and retained, and how to delete them are described in detail in ourPrivacy Policy, which forms part of these Terms.

We do not use real user photos, reports, or generated images in our marketing materials, sample cards, or showcase content; all sample and showcase content uses official demonstration profiles and virtual models only.

9. Generated Content and Intellectual Property

• Our IP: the Service, including the MuseYou brand, the MuseColor™ and MuseForm™ systems, software, and design, is owned by us and protected by intellectual property laws.
• Your generated content: outfit images, reports, and videos generated from your own photos are granted to you for personal, non-commercial use and sharing (for example, posting on your own social media). Images generated by free users carry a visible MuseYou watermark (subscriber images have no watermark); all generated content embeds AI-generated-content metadata.
• No brand endorsement: generated images are instructed to remove visible brand logos and trademarks; generated content does not represent endorsement by, or affiliation with, any brand.
• You may not use generated content to mislead others into believing it is a real photograph of an actual event, or in any unlawful manner.

10. Account Deletion

You can delete your account at any time in the app via Profile → Privacy Settings → Delete Account, or by emailinghello@museyou.ai. Deletion is permanent and removes your photos, reports, and generated content from our servers.

11. Acceptable Use

You agree not to:

• Upload photos of other people without their consent, or any content that is unlawful, infringing, or offensive;
• Use the Service if you are under 18, or misrepresent your age;
• Use scripts, bots, or other automated means to access the Service, farm inspiration points, or circumvent quotas and paywalls;
• Reverse engineer, scrape, resell, or commercially exploit the Service or its generated content beyond the personal-use rights granted above;
• Interfere with the Service's security, integrity, or availability;
• Use the Service to generate imagery of any real person without their consent (including any form of "deepfake").

We terminate accounts only in cases of material violation. Upon termination, we will settle, on a pro-rata basis, any entitlements you have purchased but not used (the remaining period of an unexpired subscription and unused credit packs).

Reporting AI content: if you believe any AI-generated content is infringing, offensive, or violates the rules above, report it tohello@museyou.aiwith the subject line "AI Content Report"; we will respond within 72 hours.

12. Disclaimers

MuseYou's analyses, styling suggestions, and generated content are produced by AI and are provided for inspiration and entertainment purposes only. They do not constitute professional advice of any kind (including image consulting, medical, dermatological, or other professional advice), and results may vary.

The Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

13. Limitation of Liability

To the maximum extent permitted by applicable law, MuseYou and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our aggregate liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim, or US$50 if you have paid nothing. Nothing in these Terms excludes liability that cannot be excluded by law.

14. Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Singapore, except where mandatory consumer protection laws in your place of residence provide otherwise.

15. Dispute Resolution for U.S. Users

The following applies only to users residing in the United States (including its territories):

• Binding individual arbitration: any dispute between you and MuseYou arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered under the American Arbitration Association (AAA) Consumer Arbitration Rules; you waive the right to a jury trial.
• Class action waiver: each party may bring claims only in its individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
• Exceptions: individual cases within the jurisdiction of small-claims court, and injunctive relief for intellectual-property infringement, are not subject to arbitration and may be brought in a court of competent jurisdiction.
• Opt-out right: you may opt out of this arbitration agreement by sending an opt-out notice tohello@museyou.aiwithin 30 days after your first registration, stating your username and registered email address.
• No effect on other jurisdictions: this section does not affect the statutory rights of consumers in the EU/EEA or other jurisdictions; mandatory arbitration under this section does not apply to users in those jurisdictions.

16. Changes to These Terms

We may update these Terms from time to time. For material changes, we will notify you in-app or by email before the change takes effect. The "Last updated" date above reflects the latest revision. Continued use of the Service after an update takes effect constitutes acceptance of the revised Terms.

17. Contact Us

If you have questions about these Terms, your subscription, or a purchase:

• Email: hello@museyou.ai
• Website: museyou.ai
• Privacy: see our Privacy Policy
• Operator: [TO BE COMPLETED: legal entity name], registered in [TO BE COMPLETED], registered address: [TO BE COMPLETED]

We aim to respond to all inquiries within 48 hours.